STRATEGIES TO INCREASE EMPLOYEE ENGAGEMENT DURING THE COVID-19 PANDEMIC THROUGH COMPENSATION, MOTIVATION, WORK HAPPINESS AND ORGANIZATIONAL COMMITMENT AS MEDIATING VARIABLES

Abstract

The objective of this research is to analyze strategies to increase employee engagement during a pandemic through compensation, motivation and work happiness mediated by the organizational commitment of employees at PT Bank Mandiri Bekasi, West Java, Indonesia, using primary data obtained from distribution of questionnaires. This research was conducted on 546 employees. Of those, based on the calculation of the Slovin’s Formula, 397 employees were studied as samples. For data processing, the Lisrel-Structural Equation Modeling with multivariate techniques is used which combines aspects of multiple regression and factor analysis. The results showed that compensation, motivation and work happiness each had a significant positive effect on employee engagement and employee organizational commitment. Organizational commitment is able to mediate the significant positive effect of compensation, motivation and work happiness on employee engagement of employees at Bank Mandiri, Bekasi Jatiwaringin.