The role of logistics service providers in enhancing supply chain performance: Literature review and proposal of a research model

Abstract

This article explores the crucial role of logistics providers in the global context of industrial companies, highlighting their extended impact beyond borders and their significant contribution to optimizing supply chain management. In line with its objectives, the article first seeks to thoroughly define key concepts such as logistics, logistics delivery and supply chain performance. It then undertakes a comprehensive review of existing research, highlighting the crucial relationship between logistics providers and supply chain performance in the global industrial context. Finally, the article proposes an innovative conceptual research model, aiming to provide an analytical structure to further explore this complex dynamic.